Problems with Receiving CVA

Indicator Phrasing

% of households who report experiencing any problem(s) related to getting their cash/voucher
See indicator in other languages

Indicator Phrasing

English: % of households who report experiencing any problem(s) related to getting their cash/voucher

French: Pourcentage de ménages signalant avoir rencontré des problèmes liés à l'obtention de leur argent/bon

What is its purpose?

To measure to which extent people have experienced problems to receive CVA. This might be related to e.g. issues getting to or from the distribution point.

How to Collect and Analyse the Required Data

1. Did you face any problems related to getting your cash/voucher assistance? Yes/No

 

2. If yes, what type of problem(s) (select multiple)
Options may include (but are not limited to): a. It took too long to get to the distribution point/collection point b. It took too long waiting in line for my cash/voucher c. The hours of the distribution were in the middle of the work day d. The hours of the distribution were too early in the morning e. Too expensive getting to/from the distribution point
f. I had to miss work to get to the distribution (lost income)
g. I had to pay for child care while I went to the distribution
h. I could not get to/from the distribution site because of security risks on the way
i. I could not access the distribution site because of security risks at the distribution site

 

3. (Optional- for more information) How long (in minutes/hours- TBD based on context) did it take you to travel to the distribution point/collection centre? Insert relevant options or allow text.
Calculate the total number of respondents who select "Yes" for Q1 and divide by the total number of respondents. Multiply by 100 to get the percentage.

Disaggregate by

Age, sex, disability

This guidance was prepared by ZOA ©

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